To guarantee you the best rate, the costs are based on both the calling & the receiving numbers. They can vary day by day and from country to country.

The applied call rate will be displayed at the beginning of each call.

設定から "クレジットを追加" をタップし、必要な量を選択してください。金額が高くなればなるほどボーナスを多く取得できます!

If you haven't obtained one yet, get a prepaid SIM of the foreign country in which you’re staying. In most countries it's really cheap, and also include 1 or 2 GB of mobile data. In this way, you can freely use all the apps you need. If you want to use your home-SIM as well, you must have a dual-SIM capable phone or a second phone. It can be an old device and/or a very cheap one.

We suggest to use the abroad-SIM in your main phone, so you can always benefit from the data connection. You can even do the opposite, but then you should set up a secondary phone as a Wi-Fi hotspot (in phone settings, look/search for tethering/Internet connection sharing). This will, however, drain the batteries of both phones. In either case, thanks to Pirate Roaming, you can call home, even on-the-move, without consuming your data package.

もちろん可能です! ただし、安物で構いませんので海外のSIMを挿入できる2台目の携帯電話が必要です。データバンドルの付いたプリペイドSIMを購入し、メイン端末とデータ量を共有します(携帯電話の設定から、テザリング/インターネット共有を探してください)。これでメイン端末でも海外のインターネットに接続できます。2台目の端末は連絡先リストが最新ではないと思われるため、Pirate Roaming をメイン端末にインストールします。Pirate Roaming アプリで2台目の端末のSIM番号を追加し、"現地"として設定します。あなたが Pirate Roaming を利用して通話する際は、実質的に2台目の端末はすべての通話(発信、着信、会話)を中継する交換機のように振る舞います。メイン端末の Pirate Roaming は連絡先を検索したり、電話を掛けるために必要ですが、実際の電話は2台目の端末を介して行われます。

That’s easy! Buy a Pirate Number of your home country: Just open the Settings tab in the Pirate Roaming app and tap "Get a Pirate Number". Whoever calls this Pirate Number will be charged only a local call rate (or nothing at all, depending on his/her plan). You will receive the call on your Local SIM, and will be charged only a small fee per minute in your Pirate Roaming credit. To avoid any international roaming fees, remember that the SIM set as “Local” have to match the country in which you are currently staying.

私たちはインターネット接続なしでも外線発信できるように取り組んでいます。当分の間は、まだ発信を開始するだけのデータ接続を行う必要があります。しかし、必要なデータ量は非常に小さいので、Pirate Roaming は低速・低品質の接続でも完璧に動作します。いったん通話が繋がれば、データ接続は必要ありません!

大丈夫です! 設定を開き、クレジットの追加をタップ、必要なチャージ量を選択後、支払うをタップし、次の画面の下部にある「クレジットカードで支払う」を選択してください。

公式ストアから Pirate Roaming アプリをダウンロードすることをお勧めします。App/Play Store でアプリを検索し、もし通常の方法で更新が利用可能であれば更新を促されます。

When travelling abroad, the mobile data connection is even more important than in your home country. Locating free Wi-Fi, when you need it, may prove more difficult than you imagine, and being offline can create delays or other issues.

Furthermore, many people are still underestimating the security risks related to using free Wi-Fi hotspots. A free hotspot may have been easily hacked (or even purposely set up) to invade your device for stealing private data, or steal your identity. You run the risk of discovering that using a "free hotspot" may be carrying an much steeper price tag than you would ever have imagined!

The only way to enjoy a cheap – and secure – data connection abroad is to buy a prepaid SIM of the foreign country you are in. Once you have bought the abroad-SIM, add it in "Add SIM" in app Settings and set it as "Local".

When you go back to a country where you already have a SIM, just set it back as "Local" with a single tap.

Pirate Numbers are local phone numbers, available in many countries, that you can buy directly in the App. They can be used to avoid Roaming costs when you are abroad. You can buy numbers of as many countries as you wish. After the activation of a Pirate Number, share it with your friends, family and business contacts: you can send it through SMS, e-mail, Whatsapp, Facebook or even register it as a welcome message of your voice mail. When someone calls your Pirate Number, it will ring the phone containing the SIM you set as "Local" in settings, so you’ll avoid any Roaming costs. We will charge you the cost of a local call to that SIM.

A Pirate Number costs only 2 Euro (some countries have slightly higher prices) and it's valid for one month. It will automatically be renewed, the same day of every month, at the same price. When you don't need it anymore, you can delete it with just a single tap. We are, however, unable to refund any unused days.

Normally you shouldn't have an immediate need for a Pirate Number in the country you are visiting (or living in, if you are an expat), since you can directly use your "Local" SIM and people can call you at that number.

Anyway, we are constantly negotiating with phone Operators worldwide to acquire phone numbers in countries that aren't covered yet.

See question #11 for further information on Pirate Numbers.

If you have a Pirate Number from the same country as the number you are calling, the recipient's phone will display this Pirate Number: the recipient will be able to dial you back without any International surcharges. Otherwise, the number of the SIM set as "Local" will appear. In either case, if the recipient should miss the call, he/she will always be able to dial you back!

When you are abroad, your “home” SIM will be in International Roaming. You shouldn't answer in order to avoid high Roaming costs. However, if you're able to see the incoming call number, you'll be able to dial back using Pirate Roaming!

デュアル SIM に対応した携帯電話または2台目の携帯電話をご使用ください。ただし、かかってきた電話に出ると、国際料金が発生します!

Pirate Roaming は徐々に他の国とも契約を進めています。newcountries@pirateroaming.com までご希望の国をご連絡ください。

アプリを再インストールし、最初に使用した電話番号と同じ番号を入力してください。問題がある場合は、#18 をご参照ください。

Pirate Roaming のダウンロード時に、最初に使用した電話番号と同じ番号を入力してください。その番号をお持ちでない場合には、support@pirateroaming.com まで、最初に使用した電話番号を含めてお問い合わせください。お客様のプライバシーを保護し、アカウントへの不正アクセスを回避するためのセキュリティ質問にお答えいただきます。

We are sorry, but this is technically not possible, since Pirate Roaming service doesn't use outbound calls at all: it uses only inbound calls – even when you place a call through the app.

However, the cost of the call will, in most of the cases, be much closer to a national call, rather than to an international one.

For further info on how calling rates are determined, please see FAQ #1.

Insert both your home-SIM and abroad-SIM. Remember to activate the data internet connection only on the abroad-SIM – it will be far cheaper if you subscribe for a data bundle. In this way, you can see the incoming calls from your home country (do remember not to answer in order to avoid any Roaming costs) and will enjoy the data connection too. In Pirate Roaming, add the abroad-SIM in Settings, and set it as "Local": thanks to Pirate Roaming, you’ll be able to make calls and receive calls (if you have any Pirate Numbers) freely and reliably, on-the-go.

Viber has a new feature called Viber-In Calls. This feature is described as: “Receive regular incoming calls with Viber, when possible“. Viber-In Calls feature is turned on automatically for most users. In our opinion, it does not make sense to use this feature if you have a Local SIM, because it’s already free to answer your phone, and Viber's quality can be really poor.

You can easily turn this feature off following these simple steps: More (or menu symbol for Android users) > Settings > Calls and Messages > Viber-In Calls > OFF.

アプリ内の "ヘルプ" または support@pirateroaming.com まで電話番号をご連絡ください。全額を返金させていただきますので、Pirate 番号を削除し、別の番号を購入いただけるようになります。

When you use Pirate Roaming, our servers call your at your "local" SIM.

Receiving calls on a local SIM is free of charge anywhere, except in USA, where mobile telephone system charges users also for received calls, if they don't have a either bundle with included national minutes, or an unlimited national calls fare.

This is not regarding specifically Pirate Roaming: you are charged the same for any incoming call.

So we strongly suggest to subscribe for a national calls bundle with your Mobile Operator to avoid additional charges.